spotlight

Behind the scenes,
client spotlight.

This client came to us mid-growth spurt—booked out, burnt out, and buried under backend chaos. With multiple offers, a loyal audience, and big plans ahead, they needed support that could match their pace and clean up the clutter. Our job? Build the structure behind the scenes so they could finally breathe—and scale without stalling.


Project Title

SCOPE
Systems setup • Launch Planning • Funnel Build

Ghost Grid

Web Developer

Metric Haus

Ads Strategist

Studio Sonder

Brand Designer

Luna Rae Creative

Copywriter

The Inbox Studio

Email Strategist

Legent Operations

VA / Ops Support

This client had the vision, the audience, and the revenue—but behind the scenes, it was held together with duct tape and to-do lists buried in DMs. Projects were stacking up, client onboarding was inconsistent, and every launch felt like a sprint without a plan. They were spending more time answering emails, fixing missed details, and reworking processes than actually running the business.

It wasn’t a lack of hustle—it was a lack of support. They didn’t need a VA to “help out.” They needed someone to step in, take over, and bring structure to the chaos without slowing down momentum.


The Challenge

We came in as the behind-the-scenes operator they didn’t know they’d been missing. First, we did a full audit of their current systems (or lack of), flagged what wasn’t working, and built a clear plan to streamline their daily ops. We rebuilt their client experience from onboarding to offboarding, cleaned up the backend with proper tools and automations, and implemented a simple, scalable workflow for launches.

Now? Projects are smooth. Clients are impressed. The inbox is under control. And the founder finally has the space to lead, instead of micromanaging every detail. The brand feels elevated—because the foundation actually is.

The Solution

The Results

Within weeks, the client went from juggling fires to running a smooth, well-oiled operation

Projects were delivered on time without last-minute scrambles, client retention jumped thanks to a polished onboarding process, and their workweek dropped by 15+ hours.

The systems we built keep everything moving—so they can focus on growth, not damage control.

The transformation speaks for itself...

sales made on launch day 1

325

missed deadlines since working together

0

daily automations implemented

12

hours saved weekly after onboarding

15+

– Jane Doe

Working with Sloane changed everything. She took over the things I was drowning in and gave me back space to actually lead. My business feels lighter, more organized, and way more scalable. She's the secret weapon behind the scenes.

I didn’t realize how overwhelmed I was until I wasn’t anymore.


Ready to stop doing it all yourself?

Whether you need a one-time reset or ongoing support, I’m here to make the backend of your business run like it should—quietly, cleanly, and without chaos.


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